Help Center

CashJosh is a cashback and coupons platform. When you shop at partner stores through CashJosh, we earn a commission and share most of it back with you as real cashback you can withdraw to UPI or bank.

Yes. CashJosh never asks for your card, bank, or UPI PIN. We only redirect you to the store's own checkout, where you pay the store directly at the same price as going there yourself. Cashback is our share of a commission the store already pays us, not a discount, so it never changes what you pay. See our About page for our registered office and full policies.

Yes, completely free. You even get a welcome bonus in your wallet when you sign up.

Sign up, search for a store on CashJosh, tap “Shop & Earn” to visit it through our tracked link, and shop as usual. Your cashback is tracked automatically and added to your wallet.

Cashback is Pending until the store confirms your order is valid and won’t be returned or cancelled. Once their return window closes, it becomes Confirmed and withdrawable.

It varies by store, but typically 30 to 90 days. You can see the expected confirmation date for each order in the Cashback tab of your Wallet.

Usually because the order was returned, cancelled, or partly refunded, or because tracking was blocked (ad-blockers/cookie blockers) or a coupon from outside CashJosh was used. The store reverses the commission in these cases, so the cashback can’t be paid.

Raise a Missing Cashback Claim from the Claims tab in your Wallet with your order ID, date, and amount. We’ll investigate with the store. Resolution can take a few weeks, since it depends on their confirmation.

Always start your shopping journey from CashJosh, disable ad/cookie blockers for the store, complete your purchase in one session, and don’t use coupons from other sites.

Once cashback is Confirmed, open your Wallet and request a withdrawal to UPI, bank transfer, or a gift card, depending on the methods available.

Some payout methods have a minimum threshold, shown when you request a withdrawal. Confirmed balance below the minimum stays in your wallet until you reach it.

For security and accurate accounting, only one withdrawal request can be pending at a time. Once it’s processed you can request another.

Share your referral code from your Wallet. When a friend signs up with it and meets the conditions, you both earn a bonus.

Go to Account settings to manage saved payout methods, and choose which notifications you receive. Your name, email and phone are locked for security. Contact support to change them.

Email us or use the form on our Contact page. We usually reply within 24 to 48 hours.